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Privacy Policy

The Teatro Nacional de São João (henceforth TNSJ) processes your personal data in a way that guarantees your privacy, data protection and information security.

The TNSJ is committed to process your personal data in accordance with the General Data Protection Regulation (Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016), its corresponding National Law (Law nº 58/2019, 8 August), and other relevant legislation.

The TNSJ shall only collect personal data that are strictly necessary to its specified purposes. Only authorised individuals who need to know your personal data within the scope of their duties shall access said data. Personal data are the property of the data subjects, and the TNSJ is committed to ensure their protection and security in every step of their processing.


1. PERSONAL DATA

The term “Personal data” comprises any information concerning an identified or identifiable individual (the “data subject”), such as name, identification number, e-mail address, postal address, title, date of birth, gender, profession and other specific elements of the physical, physiological, genetical, mental, economic, cultural or social identity of said individual.


2. DATA CONTROLLER

The TNSJ, E.P.E. (Entidade Pública Empresarial [Public Enterprise]), legal person 503966908, located at Praça da Batalha, 4000-102 Porto, is the Data Controller.


3. DATA PROTECTION OFFICER

The TNSJ has appointed a Data Protection Officer, whose work consists in:

  • Certifying that the data processing operations are in keeping with applicable legislation;
  • Providing advice to the TNSJ on the subjects of privacy and personal data protection;
  • Cooperating and acting as a mediator with the Portuguese supervisory authority, the National Data Protection Committee, and with other supervisory authorities of other EU member states as well as with the data subjects;
  • Ensuring that this privacy policy is carried out.

For any doubts and queries, please contact the Data Protection Officer via the following means:

-E-mail: dpo@tnsj.pt -Postal address: Praça da Batalha, 4000-102, Porto.


4. TYPES OF DATA AND DATA SUBJECTS

The TNSJ processes the following types of data:

  1. Personal identification data (including the subject’s likeness and voice);
  2. Contact data;
  3. Tax/billing data;
  4. Bank and transaction data;
  5. Academic and curricular data;
  6. Work experience data;
  7. Web browsing data.


5. PURPOSES OF PERSONAL DATA PROCESSING

The TNSJ may process your data within the frame of the following purposes:

  • Customer service, namely the booking, purchase and collection of tickets, refunds, complaints and application for any cultural activity, workshops and other events hosted in and/or organised by the TNSJ;
  • Delivering information on cultural events being held at the TNSJ or related to the TNSJ. The TNSJ shall make sure that, before sending you marketing materials for the first time, it will ask your express consent to receiving that sort of materials. That consent shall be asked via e-mail or in person, and the subject shall only be sent such materials if they agree to that;
  • Delivering information to protocol guests and the media;
  • Application for, issuing, management and maintenance of the TNSJ Friend Card, School Card or any other such documents the TNSJ may create in the future;
  • Signing and maintenance of contracts, protocols, agreements and partnerships;
  • Commercialisation and promotion of TNSJ productions, publications and items;
  • Conduction of user satisfaction surveys;
  • Reception and management of recruitment processes, speculative applications and curricular or professional internships;
  • Returning contact requests;
  • Lending TNSJ premises for pedagogical activities and/or commercial events;
  • Improving and personalising the navigation of the TNSJ website in order to provide its users with a more effective browsing experience;
  • Using photographs and video clips of events, projects, training courses and other cultural and institutional initiatives (organised by the TNSJ, alone or in partnership) to divulge them through such means as its newsletter, website and social media to the general public or the media;
  • Protection of people and property in the TNSJ premises via video surveillance systems.


6. LAWFULNESS OF THE PROCESSING The TNSJ shall always process your personal data on the basis of the following grounds of lawfulness:

  • Legitimate interest: your data may be processed on the basis of the TNSJ’s legitimate interest in achieving its goals, provided said goals do not override the data subjects’ basic rights and freedoms;

-Contract execution or pre-contractual diligences: whenever the data subject is a party in a contract (signed or in execution) with the TNSJ;

  • Compliance with a legal obligation: the TNSJ may process your data, if said data prove necessary to its compliance with legal obligations by which it is bound;

  • Public interest: the TNSJ may process your data within the frame of tasks carried out in the public interest or of the exercise of official authority that has been vested in it;

  • Consent: the TNSJ may process your data with your free, informed and voluntary consent, in the form of an unequivocal statement or positive act acknowledging that your data are being processed for such purposes as sending you newsletters, publications, marketing materials and information on its initiatives and events, as well as any associated products.


7. PHOTOGRAPHIC IMAGE CAPTURE

Within the frame of its activities, the TNSJ may utilise the likeness of the data subjects, captured on video, photography or any other similar technical media, for the purposes of divulging, publicising and promoting said activities. This will require no consent from the data subject, provided that said likeness has been captured in public places during public events of public interest, in accordance with point 2 of article 79 of the Civil Code (right of personal portrayal).


8. PROCESSING OF DATA FROM USERS UNDER THE AGE OF 16

The TNSJ’s processing of data for previously listed purposes includes data belonging to minors. However, consent from the minor’s holders of parental responsibility is needed before any processing can take place. The present policy applies to this processing without any prejudice to the exercise of rights by the minor’s holders of parental responsibility.


9. PERSONAL DATA RETENTION

The TNSJ shall only retain your personal data for the amount of time needed to fulfil the purpose for which said data were collected, unless it should be necessary to keep them longer to comply with its legal obligations or assert its rights, namely through judicial means.


10. YOUR RIGHTS AND HOW TO EXERCISE THEM

The TNSJ guarantees to the data subjects the exercise of the following rights:

  • Right to information: you have the right to receive clear, straightforward and comprehensible information on the way your personal data are processed by the TNSJ;

  • Right of access: in addition to your right to information, you have the right to access your data and check whether or not they have been processed, as well as the right to request a copy of said data;

  • Right of correction: you have the right to correct your personal data if said data are incorrect, outdated or incomplete. To do so, please contact us via the addresses displayed above;

  • Right to erasure: you may ask us to erase your data; however, please bear in mind that this is not an absolute right, since the TNSJ may have legal reasons or other legitimate grounds for retaining your personal data;

  • Right of objection: for reasons related to your specific circumstances, you may object to certain processing operations, though based on the legitimate interest or public interest of the TNSJ or third parties, at any moment of said processing. Nonetheless, you must be aware that the TNSJ may continue processing your data, if there are compelling legitimate grounds for the processing that override the data subject’s interests, rights and freedoms or if those data are needed for the establishment, exercise or defence of legal claims;

  • Right to data portability: you have the right to move, copy or transfer your personal data from the TMSJ database into another database, in a standard structured format, provided that this processing is based on your consent or required by the terms of a contract of which you are a party and is carried out by automated means;

  • Right to restriction of processing: you have the right to require the restriction of the processing of your personal data where one of the following applies:

    • If you dispute the data’s accuracy;
    • If the processing is illicit and you do not wish to erase your data, just to restrict their use;
    • If the data are no longer useful to the TNSJ, but the user has need of them;
    • If you have exerted your right of objection, during the period in which the TNSJ considers whether its legitimate interests in the processing override that right or not.

  • Right of complaint: the data subject has the right to submit a complaint to the supervisory authority, the National Data Protection Committee, through the website www.cnpd.pt.

The exercise of your rights shall be requested and addressed to the TNSJ’s Data Protection Officer, under the heading “Exercise of Rights – Personal Data Protection, via the following means:

  • E-mail: dpo@tnsj.pt;
  • Postal address: C/o Encarregado da Proteção de Dados, Teatro Nacional de São João, Praça da Batalha, 4000-102 Porto.

Your unsubscription from our newsletter or cancellation of its communications can be carried out via the link included in each communication sent by the TNSJ, or else by letter or e-mail.

Your withdrawal of consent does not negate the lawfulness of the processing that has been carried out up to that point with your previous consent.


11. SHARING OF PERSONAL DATA WITH THIRD PARTIES

Whenever it becomes necessary to share your data with third parties, the TNSJ shall only subcontract reliable service providers, who abide by the data protection and information security laws, in order to ensure the confidentiality, integrity and availability of your data via the signing of a data protection agreement, as demanded by article 28 of the GDPR, thus regulating every aspect of the processing of your personal data.


12. TRANSFERS OF PERSONAL DATA

As a rule, the processing of your personal data shall only take place within the European Economic Area. The TNSJ shall only transfer your data to countries outside the European Economic Area (within the terms of the law of Portugal or any other EU member, EU law or in fulfilment of already stated aims) if said countries have been the subject of adequacy decisions issued by the European Commission or via the signing of standard clauses or similar devices, as set down in article 46 et seq. of the GDPR, thus ensuring conformity with the General Data Protection Regulation.


13. SECURITY MEASURES

The TNSJ has adopted a set of appropriate and effective measures to fulfil the principles and rules of data protection and information security, in order to ensure the constant confidentiality, integrity, availability and resilience of its data processing services. Your data are stored in servers and databases equipped with backup and redundancy systems, so as to safeguard against possible human or system failures, accidents, intentional actions, catastrophes or other problems that may affect data availability.


14. CHANGES TO THE PRIVACY POLICY

The TNSJ reserves the right to modify and update this policy whenever the TNSJ finds it necessary or whenever such chances are demanded by Portuguese or EU law. The TNSJ shall inform the data subjects of any changes to this privacy policy by posting a notice on its website or via e-mail.

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